Returns & Exchanges

At Deconstruct, we prioritize your skin's health and satisfaction with every formula. If you are not completely satisfied with your purchase, we offer a seamless 15-day return and exchange window for all unopened products.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Verification

  Ensure the product is unused, in its original packaging, and include a photo of the batch number for our quality control team to review.

• 3.
  Complimentary Pickup

  Once approved, we will schedule a free courier pickup from your doorstep within 48-72 hours; please keep the package sealed for transit.

• 4.
  Refund Processing

  After our laboratory team inspects the returned item, your refund will be credited to your original payment method or store wallet within 5-7 business days.